Privacy Policy
Effective Date: January 22, 2026
Last Updated: January 22, 2026
Faro Solutions LLC (“we”, “us”, “our”, “Company”) operates the website located at www.octogrip.com (the “Website”). This Privacy Policy describes how we collect, use, disclose, and protect information obtained through your access to or use of the Website.
Your access to and use of the Website is also governed by our Terms of Use, available at [insert link to Terms of Use page once created]. By using the Website, you agree to the practices described in this Privacy Policy and the Terms of Use.
1. Information We Collect
Personal Information
We collect only limited personal information that you voluntarily provide to us, such as:
– Name
– Email address
– Phone number (optional)
– Any other details or message you submit through our contact form
We do not collect payment card details, create user accounts, require logins, or collect any other personal information beyond what is necessary to respond to your inquiry.
Automatically Collected Information
When you visit the Website, we and our service providers may automatically collect:
– IP address
– Browser type and version
– Operating system
– Device type and identifiers
– Pages viewed, time and date of access, duration of visit, and general navigation patterns
– Approximate geographic location derived from IP address
Cookies and Similar Technologies
We may use essential cookies and similar technologies solely for basic site functionality and performance measurement. We do not engage in behavioral advertising, profiling, or extensive tracking. You may manage or disable cookies through your browser settings, though doing so may affect site functionality.
2. How We Collect Information
– Directly from you when you submit a contact form or communicate with us
– Automatically via server logs, basic analytics tools, and cookies
3. How We Use Your Information
We use collected information solely to:
– Respond to your inquiries or provide information about Octogrip® gloves
– Maintain and improve the basic operation and security of the Website
– Comply with applicable laws, respond to legal requests, or protect our rights
We do not send promotional or marketing communications unless you explicitly request them.
4. Sharing and Disclosure of Information
We do not sell, rent, or trade personal information. We may disclose information only:
– To service providers (e.g., hosting, basic analytics) that are contractually obligated to protect it
– As required or permitted by law, court order, subpoena, or governmental request
– To protect the rights, property, safety, or security of the Company, the Website, users, or the public
5. Legal Bases for Processing (EEA/UK GDPR – if applicable)
If you are located in the European Economic Area or United Kingdom, our processing is based on legitimate interests (responding to inquiries, operating the Website) or consent (where you voluntarily submit information).
6. Your Privacy Rights
You may have rights under applicable law to request access to, correction of, or deletion of your personal data, subject to verification and legal exceptions. California residents may submit CCPA/CPRA requests using the contact information below. We will respond within the timeframes required by law.
To exercise any rights, contact us at the details in Section 13.
7. Data Retention
We retain information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or to meet legal, regulatory, or contractual obligations, after which it is securely deleted or irreversibly anonymized.
8. Data Security
We implement commercially reasonable technical and organizational measures to protect information. HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS 100% SECURE. YOU PROVIDE INFORMATION AT YOUR OWN RISK. WE DISCLAIM ANY LIABILITY FOR ANY UNAUTHORIZED ACCESS, USE, DISCLOSURE, ALTERATION, OR DESTRUCTION OF INFORMATION.
9. International Data Transfers
Information is processed primarily in the United States. If you are located outside the U.S., you consent to the transfer, storage, and processing of your information in the United States or other countries.
10. Children’s Privacy
The Website is not directed to, and we do not knowingly collect personal information from, children under the age of 13. If we become aware that we have collected such information, we will delete it.
11. Third-Party Links and Services
The Website may contain links to third-party websites (e.g., Costco, social media platforms). We are not responsible for their content, privacy practices, or security. Review their policies separately.
12. Disclaimer of Warranties; Limitation of Liability; Indemnification
THE WEBSITE AND ALL CONTENT, INFORMATION, AND MATERIALS PROVIDED THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, TIMELINESS, NON-INFRINGEMENT, QUIET ENJOYMENT, TITLE, OR ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FARO SOLUTIONS LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE “RELEASED PARTIES”) SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND WHATSOEVER (DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, LOSS OF PROFITS, GOODWILL, USE, DATA, OPPORTUNITY, OR OTHER INTANGIBLE LOSSES), ARISING OUT OF OR IN ANY WAY RELATED TO THE WEBSITE, ITS CONTENT, YOUR USE OR INABILITY TO USE THE WEBSITE, OR YOUR RELIANCE ON ANY INFORMATION PROVIDED HEREIN, UNDER ANY LEGAL THEORY (CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE RELEASED PARTIES EXCEED ONE HUNDRED UNITED STATES DOLLARS (USD $100.00). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THIS POLICY LIMITS LIABILITY FOR GROSS NEGLIGENCE, INTENTIONAL MISCONDUCT, OR FRAUD WHERE SUCH LIMITATION IS PROHIBITED BY LAW.
You agree to indemnify, defend, and hold harmless the Released Parties from and against any and all claims, demands, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (i) your access to or use of the Website; (ii) your submission of information; (iii) your violation of this Privacy Policy or applicable law; or (iv) infringement of any third-party rights.
This section survives termination of your use of the Website.
13. Changes to This Privacy Policy
We may revise this Privacy Policy at any time. The updated version will be posted here with a revised “Last Updated” date. Your continued use of the Website after changes constitutes acceptance of the revised policy.
14. Contact Us
Faro Solutions LLC
Tampa, FL, USA
Email: Info@octogrip.com
Phone: (+1) 813-934-6710
Thank you for visiting www.octogrip.com.